Payment is due no later than the day the service is rendered. We accept cash, personal check, Visa, and MasterCard. Advance payments are accepted.
Hours of Operation
Monday-Friday 7 a.m. – 7 p.m.
(Doors are locked 12:00 p.m. to 3:00 p.m.)
Saturday and Sunday – Drop off and Pick up 8-9 a.m. or 4-5 p.m. only
Half Days 7 a.m. – 12 p.m.
Please ensure that your dog is on a leash when you drop him/her off. We close promptly at 7 p.m. A late charge of $15 will be assessed if your dog is not picked up by 7:00 p.m. Dogs who cannot be picked up by 7:15 p.m. will be fed and boarded overnight at the owner’s expense.
If you need a pick-up between 12:00 and 3:00, you must check with us in advance. If we have staff cleaning, we usually can accommodate however, it is a $25 charge.
Saturday, Sunday and Holidays – 8-9am or 4-5pm. If you need an early or later time (before 8am or after 9am; or before 4pm or after 5pm), please let us know. There is a $25 charge.
Late fee (after 6pm) is the same as weekdays. $15 per 15 minute increment. They will need to board if it’s after 6:15pm.
Reservations are required in most cases. To provide lots of love and attention, we have to limit and plan staffing for our clients in daycare. Since your spot has been reserved, another dog may have to sit at home. Cancellations not made 24 hours in advance will result in owners being charged the full fee.
Flea Control and Heartworm Prevention
Dogs must be on some form of flea control and heartworm prevention. If you’re not using a Vet-prescribed flea control, exceptions may be approved on a case by case basis.
Owners must submit written verification from their veterinarian that their dogs are current on DHLPP, Rabies, & Bordetella and have had a recent negative fecal. Dogs must be healthy and free of signs of disease or other health conditions. Dogs that have had a communicable disease in the past month will require a release from their vet to return. If your dog has chronic coughing or sneezing, please bring a note from your vet stating that the dog is well enough to attend.
For safety, we have a 3-day waiting period after intranasal Bordetella vaccination, a 10-day waiting after injectable Bordetella vaccination and a 7-day waiting period after a Parvo booster.
If your dog does not receive booster shots because of allergies, or for other health reasons, please provide a note from your veterinarian stating that the dog has had a checkup within the past year. We allow these dogs into daycare on a per case basis, if approved by the owners.
Canine Daycare is much like a child daycare in that dogs can pass infections and viruses to each other. Please realize that when dogs come in contact with other dogs, there is always a chance of passing an unobserved illness.
If your dog is coughing, sneezing, vomiting or has diarrhea, we will call you to pick him up. Dogs who become seriously ill or injured will be taken to the nearest vet at the owner’s expense.
While every possible effort is made to keep your dog safe while in our care, dogs may occasionally get into ‘shoving matches’ over personal space. Even though we screen daycare candidates, accidents may occur during these situations. With a cage-less environment, you give up a certain security that a traditional kennel can provide. You need to decide if this is an acceptable risk for you and your dog.
Read our daycare contract carefully before signing.
We may recommend training lessons for dogs that demonstrate potential, prior to admittance on a trial basis. We recommend half day sessions for these companions. Dogs who have extreme separation anxiety or have uncontrolled behavior that is not compatible with our environment will not be admitted into daycare.